Processing and Shipping
Once you place an order with us, we typically ship the same day if you order before 2 p.m. or the next business day if you order after 2 p.m., on holidays, or the weekends. At Kratom HQ, we ship all products via UPS since payment is collected on delivery.
Collect on Delivery
Collect on delivery or COD is when you pay for your order once UPS delivers it to you. At that time, you will provide the driver with a money order made out to “Kratom HQ” for the exact amount of your order since the driver can’t accept cash. After you give the driver the money order, he or she will hand you your package to fulfill your order.
If you’re unable to receive your package in person, you can check with your local UPS store to see if they can accept and hold your purchase until you pick it up. When you arrive at the store, you’ll hand your money order over to an employee. Be sure and check with your local store to see if this option is available.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.